Shipping Policy
1. Shipping Regions
We ship to United States, United Kingdom, Canada, Australia and other selected countries.
2. Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Processing time does not include weekends or holidays.
3. Shipping Time
Standard shipping: 7–20 business days after dispatch.
Delivery time is estimated and not guaranteed, delays may occur due to customs, weather or carrier issues.
4. Shipping Cost
Free standard shipping for orders over $48.
Flat shipping rate: $9.00 for orders below $48.
5. Customs & Duties
Buyers are responsible for any import duties, taxes or customs fees charged by your local country. We do not collect duties on your behalf.
6. Lost or Stolen Packages
Once the parcel is marked delivered by the carrier, we are not responsible for lost or stolen packages.
Please contact us if your package is stuck in transit for more than 25 business days.
If you have questions about shipping, email us at support@yueju-tong.com.